Terms and Conditions
Introduction
Welcome to www.snowdontimber.co.uk (the "Site"), owned and operated by Snowdon Timber. By accessing or using the Site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using the Site.
These Terms and Conditions are governed by UK law, including but not limited to the Consumer Rights Act 2015, the Sale of Goods Act 1979, and the UK General Data Protection Regulation (UK GDPR). We reserve the right to update these terms at any time, and any changes will be posted on this page with a revised effective date. Please review these terms periodically.
Information About Us
The Site is operated by Snowdon Timber, a company registered in the United Kingdom. Our business address is:
Unit 3a, Llandygai Industrial Estate, LL57 4YH
For inquiries, please contact us at:
Email: [email protected]
Phone: 01248 305530
Ordering Products
By placing an order through the Site, you are making an offer to purchase products subject to these Terms and Conditions. All orders are subject to availability and confirmation of the order price.
- Order Confirmation: Once you have placed an order, we will send you an order acknowledgment email. This email does not constitute an acceptance of your order; we may decline your order if there is an issue with product availability or if we suspect fraud.
- Contract Formation: A contract between you and us will only be formed when we accept and dispatch your order. The contract is subject to UK laws, and you will be informed if we are unable to process your order.
Prices and Payment
- Pricing: All prices displayed on the Site are in GBP and include VAT (where applicable), but do not include shipping costs. Shipping costs will be calculated at checkout and added to the total order cost (if necessary).
- Payment: Payment for all products must be made in full at the time of placing your order. We accept payment via credit card, debit card, and other payment methods that may be available on the Site. Payments are processed securely.
- Price Changes: We reserve the right to change our prices at any time. In the event of a price change before you have completed your order, we will notify you and allow you to proceed or cancel your order.
Delivery
- Shipping and Handling: We deliver products within the United Kingdom through a third-party delivery company, DX. Delivery charges will be calculates based on the delivery address and will be displayed at checkout (if required). We will make reasonable efforts to ensure timely delivery but cannot be held liable for delays caused by factor outside of our control, including delays caused by our third-party courier.
- Delivery Times: Estimated delivery times are provided during checkout but are not guaranteed. We will inform you of any delays as soon as possible. While w use DX to ship your order, please note that delivery times may vary based on your location or other factors beyond our control.
- Risk and Title: The risk of loss or damage to the products passes to you once the goods are delivered to the address provided. Title to the goods remains with Snowdon Timber until full payment has been received.
- Third-Party Delivery Provider: Snowdon Timber is a customer of GrandPrix who contracts DX to ship and deliver orders on our behalf. Any issues regarding the delivery process, including delays, damage, or non-deliver, should be communicated to us directly. We will work with GrandPrix and DX to resolve any delivery issues promptly. However, please note that Snowdon Timber is not liable for any failure or delay in delivery caused by DX, GrandPrix or other third-party couriers.
- Shipping and Handling: We deliver products within the United Kingdom through a third-party delivery company, DX. Delivery charges will be calculates based on the delivery address and will be displayed at checkout (if required). We will make reasonable efforts to ensure timely delivery but cannot be held liable for delays caused by factor outside of our control, including delays caused by our third-party courier.
Consumer Rights and Cancellations
Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days from the day after receiving the goods, without providing any reason. To exercise this right, please notify us in writing (via email) that you wish to cancel your order.
- Return of Goods: If you cancel your order, you must return the goods to us at your own cost and in unused and resalable condition. You are entitled to a refund, excluding any shipping charges if we are notified within 24 hours of delivery.
- Exemptions: Certain items may not be eligible for cancellation under the Consumer Contracts Regulations, including products that are made to your specifications or are clearly personalized.
Warranty and Product Quality
We warrant that the products you purchase from us will be of satisfactory quality, as described in accordance with the Consumer Rights Act 2015. If you receive faulty or damaged goods, please contact us as soon as possible so that we can arrange for a replacement or refund.
- Returns and Refunds: If a product is defective or damaged, we will offer a replacement or a full refund, provided the product is returned in accordance with our returns process.
- Returns and Refunds: If a product is defective or damaged, we will offer a replacement or a full refund, provided the product is returned in accordance with our returns process.
Limitation of Liability
To the maximum extent permitted by law, Snowdon Timber is not liable for any direct, indirect, incidental, special, or consequential damages, or loss of profits, arising out of the use or inability to use the Site or products purchased through the Site.
- Force Majeure: Snowdon Timber is not liable for any failure or delay in performing any of our obligations under these Terms and Conditions if such failure or delay is due to any cause beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, or other events outside our control.
- Force Majeure: Snowdon Timber is not liable for any failure or delay in performing any of our obligations under these Terms and Conditions if such failure or delay is due to any cause beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, or other events outside our control.
Intellectual Property
The content of the Site, including text, images, logos, and software, is the property of Snowdon Timber, or its licensors, and is protected by copyright and other intellectual property laws. You may not copy, modify, distribute, or otherwise use any content from the Site for commercial purposes without our express written consent.
Data Protection
We take the privacy and protection of your personal data seriously. Please refer to our Privacy Policy for information on how we collect, store, and use your personal data in compliance with the UK GDPR and the Data Protection Act 2018.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact us using the details below:
Snowdon Timber
Unit 3a, Llandygai Industrial Estate, LL57 4YH
Email: [email protected]
Phone: 01248 305530
